Status Update from Regional Water - July 14, 2021
All affected customers remain on a boil advisory. Bottled water is still available at the offices of Regional Water for any affected household.
However, progress has been good. We have transitioned from our temporary solution (the several pumps rented or temporarily donated) to a more durable, though still short-term, solution. This is the beginning of the process by which we will be able to lift the boil order.
We still need to wait a little time for water from the new pump to make its way throughout the system, and then we will need to perform many bacteria tests throughout the system.
We may be able to lift the boil order on a rolling basis.
At about 10:00 AM on July 2nd an electrical fire broke out at Regional Water's main booster station, totally destroying the facility. This booster station is what moves water to the western half of their Avoca Treatment Plant system at an adequate pressure to safely serve their customers.
Regional Water has implemented temporary pumps in order to get the water moving as quickly as possible and is using fire hoses as temporary piping. In doing so they are are now moving water throughout the distribution system in an effort to maintain water pressure.
Until the emergency is resolved and full system restoration can be completed, impacted customers who have Regional Water Customer Account Codes that begin with A, C, CO, W, T, K, P are affected and are currently under a BOIL ORDER ADVISORY until further notice. This advisory is anticipated to last weeks as opposed to days. Everyone in the affected area is asked to conserve as much water as possible.
For more information and daily updates on the status of Regional Water RWA, please visit their website at https://rwrwa.org. Regional Water has indicated they will be issuing daily updates beginning on July 9, 2021.
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Pottawattamie County Emergency Management Agency
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